Introduction

These Terms of Use & License Agreement (“Terms”) govern the use of applications, systems, and related services (“Application” or “Services”) provided under the brand name Benedict Corp., currently operated by Dmytro Belykh (“Provider” or “Benedict Corp.”).

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These Terms apply to all current and future products released under the Benedict Corp. brand.

This includes, without limitation, the application “Benedict App - Light” as well as any other applications, systems, or services developed and provided by Benedict Corp. (“Application” or “Services”)

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The Application is built using Microsoft Power Apps, part of the Microsoft Power Platform. It operates on Microsoft cloud infrastructure, including but not limited to Microsoft 365, SharePoint, Power Apps, and Power Automate.

 

Benedict Corp. is solely responsible for the design, customization, and delivery of the Application.
Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, USA) is solely responsible for the availability, licensing, and performance of Microsoft products and cloud services.

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By purchasing, installing, or using the Application, the Client (“You” or “Client”) agree to these Terms.

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Scope of License

• Benedict Corp. grants You a non-exclusive, non-transferable, non-sublicensable, revocable license to use the Application solely for Your internal business purposes.

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• All intellectual property rights, design, code, and branding remain the property of Benedict Corp. and Operator.

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• You may not resell, redistribute, or modify the Application except with written authorization from Benedict Corp. and/or Operator.

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Microsoft Licensing & Dependencies

• The Application is built on Microsoft technologies, including but not limited to Microsoft 365, SharePoint, Power Apps, Power Automate, Dataverse, and related cloud services.

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• ​Certain features may require additional Microsoft License:

1. Benedict App - Light (Essentials) version: Microsoft 365 Business (Basic/Standard/Premium) or alternative is required.

2. Benedict App - Light (Professional) version: requires at least one (1) Power Apps Premium license to access certain features of the application.

3. Benedict App - Light (Intelligent) version: requires Power Apps Premium license for at least one (1) user while the rest users of the application require either Power Apps Premium or Power Apps per App licenses.

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• The Client is solely responsible for obtaining and maintaining all necessary Microsoft and third-party licenses for the Application to function.

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• Benedict Corp. does not provide, resell, or manage Microsoft licensing.

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• Lack of appropriate Microsoft licenses, or misconfiguration of such licenses, shall not constitute grounds for refund, warranty claim, or liability.

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• The Application’s availability, performance, and features depend on Microsoft infrastructure. Benedict Corp. is not responsible for outages, changes in licensing terms, service limitations, or modifications introduced by Microsoft.

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• For more details regarding Microsoft 365 licensing, please visit the official Microsoft Power Platform Licensing Guide.

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AI Builder Usage & Licensing​

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• Certain features of the Intelligent version of the Application (including but not limited to ticket summarization and AI-based recommendations) rely on Microsoft AI Builder.

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• AI Builder is a separate Microsoft service subject to its own licensing and consumption model. AI Builder uses credits, which are consumed whenever AI features are invoked.

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• The Client is solely responsible for:
  • obtaining and maintaining a valid Microsoft AI Builder subscription;
  • ensuring that sufficient AI Builder credits are available in their Microsoft tenant;
  • monitoring credit usage and purchasing additional credits if required.

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• Lack of sufficient AI Builder capacity may prevent AI features from functioning. Such lack of capacity does not constitute a defect in the Application and shall not be grounds for refund or liability on the part of Benedict Corp.

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Microsoft Disclaimer

Microsoft Corporation provides the underlying cloud infrastructure (including Microsoft 365, SharePoint, Power Apps, and Power Automate) but is not a party to these Terms. Microsoft bears no responsibility or liability for the design, functionality, or performance of the Application, except to the extent issues are directly caused by outages or changes in Microsoft’s own services. All obligations relating to the Application are solely those of the Provider.

 

Acceptable Use

You agree not to:

• Upload unlawful, harmful, or sensitive personal data unless explicitly required and lawfully justified.

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• Use the Application for purposes prohibited by GDPR, data protection laws, or internal company policies.

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• Attempt to interfere with the Application’s security, reverse engineer, or exploit vulnerabilities.

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Data Protection & Privacy

• The Client is solely responsible for ensuring that all data entered into the Application complies with GDPR, applicable data protection and confidentiality laws, and internal company policies.

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• Benedict Corp. does not accept liability for any misuse, miscollection, or unlawful processing of client data by users.

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• The Client acknowledges that Benedict Corp. acts as a software provider and does not determine the purposes or legal basis for data entered into the Application.

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Service Availability & Support

Availability. The Application is provided “as is” and “as available.” Availability depends on Microsoft infrastructure and other providers. The Provider is not liable for downtime caused by third-party services. This does not affect any statutory rights of consumers under applicable law.

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Basic Support (included). Email support during business hours (EET/EEST), limited to installation, activation, and reproducible bugs in the unmodified Application.

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Paid Support.

Operator may provide additional support after the warranty period expired under the hourly rate agreed with Client.

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Updates

The Provider may from time-to-time release updates, bug fixes, or improvements to the Application.

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• Bug fixes and security updates are provided free of charge.

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• For each update released, the Provider shall deliver accompanying instructions and explanatory materials, together with sufficient documentation detailing the installation and configuration procedures required to implement the update in the Client’s environment.

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• Installation and testing of updates in the Client’s environment is the Client’s responsibility unless a paid support plan is in place.

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• In the event that an update involves modifications to SharePoint list or library structures, or to Dataverse table schemas, the Provider shall furnish reasonable additional support at no extra cost to ensure proper implementation of such update.

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• The Provider will use reasonable efforts to maintain compatibility with Microsoft 365, SharePoint, Power Apps, and related services, but future changes made by Microsoft may affect functionality and are outside the Provider’s control.

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Microsoft Dependencies. Missing or misconfigured Microsoft licenses do not constitute grounds for refund or warranty claims. This does not affect statutory rights of consumers.

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Warranty

Statutory Warranty

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Where the Client is a consumer located in the European Union, statutory rights under Directive (EU) 2019/770 and applicable national law apply. In particular, digital content and services are covered by a legal guarantee of conformity of at least two years (or the duration of a subscription), during which the Application must function as advertised and without defects.

 

Commercial Warranty

In addition to statutory rights, the Provider offers a 30-day commercial warranty from the date of delivery. Under this warranty, the Provider will correct a reproducible error that prevents basic use of the Application, provided the Application is used in its original unmodified configuration with valid Microsoft licenses. Fixes will be delivered within a reasonable time via patch or workaround.

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Exclusions

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Neither the statutory nor the commercial warranty covers:

a) issues caused by Client Modifications (see section 6B);

b) changes in Microsoft or third-party products;

c) incorrect data, permissions, or DLP policies;

d) external service performance;

e) requests for new features or customization.

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Maximum Liability

For business Clients (B2B), the aggregate liability of the Provider is limited to the amount actually paid for the Application. This limitation does not apply to consumers to the extent prohibited by applicable law.

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Client’s Modifications and Warranty Termination

The provisions of this Section apply in full to business Clients (B2B). Where the Client is a consumer located in the European Union, these provisions shall apply only to the extent permitted by applicable consumer protection laws of the European Union and the Republic of Lithuania.

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Definition

“Client Modifications” include any changes made without prior written approval of the Provider, such as:

• editing the Canvas App and/or Model-Driven App in Power Apps (screens, formulas, variables, components);

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• altering SharePoint list/library and/or Dataverse table structures (columns, data types, lookups, required fields, business relations, etc.);

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• modifying/adding Power Automate flows, connection references, or API connectors;

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• changing permissions, DLP policies, environments, or licensing settings;

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• integrations with third-party services.

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Rule

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Any Client Modifications automatically void the warranty and included support with respect to resulting issues. The Provider may refuse free troubleshooting until the Application is restored to its original state.

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Restoration

Upon request, the Provider may (for a fee):
a) audit the configuration and restore it to a supported state; and/or

b) implement requested customization as a paid project. Warranty resumes only after such audit or as otherwise agreed.

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Permitted Settings

Adjustments explicitly described in the Provider’s documentation (e.g., filling look-up tables, choosing parameter values) are not considered as Client’s Modifications and do not void the warranty.

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Custom orders

Client may request customizations to the existing version of the Application.
Such Custom Orders are not considered as Client Modifications.
All Custom Orders are subject to the same warranty terms and legal clauses applicable to the Application as defined in this Terms.

 

Fees, Payments & Refunds

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• All fees are due as agreed in the order or invoice.

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• For business Clients (B2B), payments are final and non-refundable, including cases where the Client fails to secure necessary Microsoft or third-party licenses.

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• Where the Client is a consumer located in the European Union, statutory rights of withdrawal (14 days) and the statutory guarantee of conformity (minimum 2 years) apply. These rights may entitle the consumer to a refund, repair, replacement, or price reduction in accordance with applicable law.

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• Any taxes, duties, or charges related to the purchase are the responsibility of the Client.

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• Client may purchase an application through the third-party platform operated by Gumroad Inc. (Gumroad). Terms and Conditions in relation to Gumroad may be found on Gumroad website.

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Intellectual Property

• All rights, titles, and interests in the Application remain with the Operator.

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• No ownership rights are transferred to the Client by purchasing or using the Application.

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• The Client is granted only the limited license as described previously in these Terms.

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 Limitation of Liability

• To the maximum extent permitted by law, Benedict Corp. and Dmytro Belykh shall not be liable for indirect, incidental, or consequential damages arising from the use of the Application.

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• The total liability under these Terms shall be limited to the amount actually paid by the Client for the Application.

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• Nothing in these Terms shall exclude or limit liability for fraud, gross negligence, willful misconduct, or mandatory consumer rights under EU law.

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Backup & Data

The Client is responsible for backup of data, artifacts, and configurations in their Microsoft environment. The Provider is not liable for data loss due to Client actions, security policies, Microsoft updates, or third-party integrations.

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Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Lithuania and applicable European Union laws.

Any disputes shall be subject to the exclusive jurisdiction of the courts in the Republic of Lithuania.

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Legal Status

“Benedict Corp.” is a project and trade name used for branding purposes.
The Services are currently operated and provided by Dmytro Belykh until Benedict Corp. is formally incorporated as a legal entity.

Upon incorporation, all rights and obligations shall automatically transfer to the legal entity Benedict Corp.

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Operator Information

The Services are currently operated by:
Dmytro Belykh under the brand name Benedict Corp.

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For any inquiries related to the Operator — including but not limited to invoicing information, residential address, or other personal details required by law — please contact:
📧 info@benedict-corp.com

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Such information will be provided upon legitimate request and in compliance with applicable data protection and confidentiality regulations.

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Changes to Terms

Benedict Corp. may update these Terms at any time. Continued use of the Application after changes are published constitutes acceptance of the revised Terms. Changes will be notified in advance via email to the Client.

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Contact

For questions regarding these Terms, licensing, or data protection, contact:
📧 info@benedict-corp.com
 

Trademarks

“Microsoft”, “Microsoft 365”, “SharePoint”, “Power Apps”, “Power Automate”, and other related product names are trademarks of Microsoft Corporation in the United States and/or other countries.

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Benedict Corp. is an independent provider and is not affiliated with, sponsored by, or endorsed by Microsoft Corporation.

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Applicable Legislation

These Terms are subject to and shall be interpreted in accordance with the following legislation, without limitation:

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• Directive (EU) 2019/770 of the European Parliament and of the Council of 20 May 2019 on certain aspects concerning contracts for the supply of digital content and digital services.

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• Directive (EU) 2011/83/EU on consumer rights, as amended.

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• Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on electronic commerce (E-Commerce Directive).

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• Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR).

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• National legislation of the Republic of Lithuania implementing the above EU directives.​

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Nothing in these Terms shall limit or exclude any mandatory rights granted to consumers under applicable European Union and laws of the Republic of Lithuania.